If you need help, we have a list of frequently asked questions and answers. We strive to give you the best buying experience possible. Click a question below to view the answer.

This can range from residential customers, landlords, estate agents, housing associations, including commercial and industrial companies with premises throughout Sussex and Surrey.

We carry out all electrical and security system installation, maintenance, inspection and testing work. This can range from the installation of extra sockets and lights to rewires and new builds. We undertake small jobs as well as large contract work.

Our offices are based in the Mid Sussex region but we have clients all over the local area including Henfield, Steyning, Shoreham by Sea, Haywards Heath, Burgess Hill, Brighton and Hove to name a few, but all of our electrical services are available to customers throughout Sussex and Surrey. 

We will discuss your particular requirements and will advise on pricing. We are happy on most occasions to provide estimates or quotations free of charge. We pride ourselves on providing a 'Professional Efficient Service' and we strive to offer competitive rates whilst providing a quality customer focused service from the minute you call RKL Electrical Ltd, and through to job completion.

We try to give specific time slots in which we aim to arrive, but sometimes traffic or poor weather can slow us down but we do endeavour to arrive. Our vehicles are fitted with SAT NAV tracking devices so we will be in touch with you on the day of your job. Usually, a 2-hour time slot is allocated.

Yes we have £5,000,000 Public Liability Insurance and £10,000,000 Employers Liability Insurance.

We actively seek customer feedback. If we have recently carried out work for you, we would be grateful for any feedback on the service we provided. You can give us feedback online via our social media channels, on the website or on Checkatrade.

Yes, all of our electricians are trained and qualified to current electrical wiring regulations and have regular training. Chief electrician for RKL Electrical, Richard Lean has been a qualified electrician since 2009 under a Level 3 City & Guilds (17th Edition) trade qualification. Since then he has put in tens of thousands of hours into working on both commercial and residential customers of all sizes across Sussex.

Our electricians regularly attend approved training courses to enhance their skills, these include the standard electrical regulations, and we also arrange for electricians to attend courses specialising in fire alarms, emergency lighting, CCTV security alarms, inspection and testing and PAT Testing.

On most occasions, we are happy to provide you with a free estimate or quotation. This may be provided verbally when you call us, or in writing which is dependant on the type of work required. Depending on the location of your premises and the type of project to be done, a charge may apply on some occasions - if this is the case then you will be notified by Richard in advance.